Checklist
Cyber Essentials Readiness Checklist
A comprehensive checklist to assess your organisation's readiness for Cyber Essentials certification. Covers all five technical controls.
Case Study
Case Study: How a 45-User Bedford Legal Practice Cut IT Tickets by 68%
How Denwen migrated a multi-partner Bedfordshire law firm from ageing on-premises servers to Microsoft 365 Business Premium, Intune, and Cyber Essentials Plus.
- 6 min read
- Legal & Professional
- SRA & Cyber Essentials
- Client Case Study
Client Profile & Challenge
A 45-user commercial and conveyancing law firm in Bedford was struggling with an ageing on-premises Windows Server environment, slow VPN connections for hybrid fee earners, and recurring outages in their case management system. Support tickets averaged 55 per month, and their upcoming Lexcel and SRA renewal required demonstrable Cyber Essentials Plus compliance.
The Denwen Solution
- Cloud Migration: Phased out-of-hours migration of Exchange, file shares, and practice management integrations to Microsoft 365 Business Premium and Azure Virtual Desktop
- Zero-Touch Endpoint Management: Enrolled all 45 laptops and desktops into Microsoft Intune with BitLocker encryption, automated 14-day patching, and Conditional Access MFA
- Cyber Essentials Plus & MDR: Deployed 24/7 Managed Detection & Response (MDR), immutable cloud backups, and guided the practice through audited Cyber Essentials Plus certification in 4 weeks
- Co-ordinated Vendor Management: Took full ownership of liaising with their case management software vendor (LEAP) and VoIP provider
Measurable Results After 90 Days
- 68% reduction in monthly reactive helpdesk tickets (from 55/month to 17/month)
- 100% first-time pass on their independent Cyber Essentials Plus technical audit
- 11 minutes average response time for priority support requests
- £14,500 annual savings by retiring on-premises server hardware, maintenance contracts, and legacy VPN licences
Resources
More guides and checklists
- Guide
The SME Cloud Migration Guide
A step-by-step guide for small and medium enterprises planning their first cloud migration. Covers assessment, planning, execution, and optimisation.
- Whitepaper
Microsoft 365 Security Hardening Whitepaper
An in-depth whitepaper on hardening your Microsoft 365 tenant against modern threats. Covers identity, email, data, and endpoint security.
Free IT & security review
Find out where your IT is exposed — in 30 minutes
A senior engineer reviews your setup, security and backups, then gives you a plain-English action list. No obligation, no hard sell.
Insights
Practical IT and security notes for UK SMEs
New guides, Microsoft 365 changes and threats worth knowing about, from our engineers. No sales emails.
Unsubscribe at any time with one click. We never share your email address. Privacy policy